Condensed global privacy notice
We are committed to being transparent
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We are committed to being transparent in the way we collect and use your personal data and how we protect it. At Givaudan, we recognise your need for reasonable control of your personal data.
Who is responsible
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Who is responsible for your personal data and who this policy applies to
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The Data Controller is the legal entity which is responsible for the personal data collected from you.
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The Data Controller will depend on who you are: a visitor of this website, an investor, or a Givaudan customer or supplier.
It determines how, when and why it collects and uses your personal data.
The Data Controller will depend on who you are: a visitor of this website, an investor, or a Givaudan customer or supplier.
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For a visitor of this website or an investor, the Data Controller is Givaudan International SA, Chemin de la Parfumerie 5, 1214 Vernier, Switzerland.
For a customer or a supplier, the Data Controller is the legal entity that manages your business relationship with Givaudan and it can be found:
- on your invoice or purchase order
- in the agreement you have entered into with Givaudan
For any other individuals (except employees and contractors working on Givaudan sites), the Data Controller is the legal entity that manages your relationship with Givaudan and:
- can be found in the agreement you have entered into with Givaudan
- can be obtained from your contact person at Givaudan
- Givaudan legal entities and their full details can be found in the latest annual report
This Notice applies to you in your various interactions with Givaudan.
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- During a prospective or ongoing business relationship
- Browsing our websites
- Using Apps and other technology we make available to you (e.g. when you visit a Givaudan site, or when participating to an Givaudan event)
- Connecting to platforms, applications or other solutions under our control.
What personal data we collect
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What personal data we collect and how we use it
‘Personal data’ is any set of information that can identify you as an individual.
We collect personal data in two ways:
Directly from you
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Personal data that you provide in your interaction with us
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- Your full name.
- Contact details.
- Your role within your company.
- Your work experience.
- The country where you work.
- The products and services of interest to you and your company.
- Your opinion and preferences about a product.
- Your communication preferences.
- Your feedback about our services or our organisation.
Information that you provide on contact forms
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- Our contact form on our websites.
- Emails sent to media or investor relations.
- Paper forms filled out during events such as fairs.
Indirectly, through other sources
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Information that is ‘pushed’ through technology
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- When browsing Givaudan websites (e.g. your view or click on specific content or links or when you click on social media plugins) through cookies.
- When subscribing to our feeds on social media.
- When using our network, platforms or applications (e.g. logs).
- When connecting to our network infrastructure (e.g. IP address, device browser and operating system).
Information received from third parties
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- During and after acquisitions.
- From your company website.
- From public registries such as Commercial Registry.
Due diligence information when your company wishes to enter into a relationship with Givaudan.
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- General background information.
- Your business experience and qualifications.
- Your curriculum vitae.
- Financial interests you may have as a director or officer of your company.
- Relationship with public officials you may have.
- Information on actual criminal convictions (subject to any restrictions under applicable data protection law).
What do we do with it?
Use it for our legitimate interest to:
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Manage and maintain our business relationship and deliver with excellence through our customer care
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- To create and maintain an account in our systems.
- To designate you as the contact person.
- To ship and process samples or final products.
- To inform you about the status of your order.
- To address, record, or share internally any queries.
- To better address your concerns.
- To improve our products and services in the future.
Analyse your feedback and opinion about our products to improve or develop new ones.
Improve your experience on our websites. Please visit our Cookies policy for more information.
Manage your inquiries
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- When contacting our media or investors relations.
- When contacting us via the contact form on our website.
- When using one of our channels for raising complaints.
Send you marketing communications and newsletters about our activities and products
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- In the course of our business relationship.
- Or when you so requested.
How we protect it
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How we protect it
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Manage and maintain our business relationship and deliver with excellence through our customer care
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- To create and maintain an account in our systems.
- To designate you as the contact person.
- To ship and process samples or final products.
- To inform you about the status of your order.
- To address, record, or share internally any queries.
- To better address your concerns.
- To improve our products and services in the future.
Analyse your feedback and opinion about our products to improve or develop new ones.
Improve your experience on our websites. Please visit our Cookies policy for more information.
Manage your inquiries
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- When contacting our media or investors relations.
- When contacting us via the contact form on our website.
- When using one of our channels for raising complaints.
Send you marketing communications and newsletters about our activities and products
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- In the course of our business relationship.
- Or when you so requested.
What your rights are
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What your rights are
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We protect your personal data from unlawful access, alteration and loss and consider it as confidential
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- We perform regular checks on our infrastructures but also on our service providers to ensure that they comply with Givaudan security policies.
- We ensure only the persons who need to for business purposes, have access to your personal data.
- We do not sell your personal data to third parties
We may share your personal data with Givaudan affiliates
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As a global company, some of our employees in various sites may need access to your personal data in order to deliver you better services through streamlined processes.
We may share your personal data with third party service providers
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- To help us deliver with excellence though the solutions and services they provide.
- To help us deliver emails or other communications.
- To help us develop and host some of our IT solutions.
- To provide customer or payment services.
- To assist us in background checks, fraud prevention and risk assessment.
We may share your personal data during mergers or for legal reasons
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- In connection with merger, sale or acquisition of a business.
- When legally required to do so.
Other important information you need to know
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Other important information you need to know
Data retention
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We retain your personal data for as long as it is necessary for each of the purposes outlined in this policy
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- In addition, we keep certain personal data for compliance with applicable laws and regulations (e.g. for tax and audit purposes) and in accordance with our data retention rules.
- Where it is no longer required to retain data that can still identify you, we either erase, anonymise or aggregate your information.
International data transfers
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Your data may be transferred to another country other than the one you reside in as we operate as a global company
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- We operate as a global company and rely on service providers to support our global solutions.
- If your personal data is transferred we ensure that such international data transfer is made in compliance with applicable data protection laws.
Changes to this Notice
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This notice can be amended at any time without notice, except when substantial changes may affect individuals’ rights
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- We will notify any such substantial changes on the Notice home page.
- The most recent version of this Notice is on this page