engage your senses

Our business model

Creating value at Givaudan

We focus on showing how our financial and non-financial capital is transformed through our strategy to create value for our stakeholders.

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Business model, creating value at Givaudan

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Our value chain
Focusing on consumers

We aim to deliver innovative, sustainable and high quality products to our customers, creating value through superior customer experience.

Our 2020 ambition of ‘Responsible growth. Shared success.’ is a common goal that is about creating and sharing success with our customers. For us, success depends on how we best place our customers at the centre of our strategy, our execution and our day-to-day activities. We seek to be recognised by our customers for the way we truly engage with them across all touch points in our value chain. We know the importance of being able to customise to the needs of our global, international, regional and local customers.

Our value chain

Our capabilities
Delighting consumers with creative solutions





Consumer understanding Creation Innovation Operational excellence

We travel the minds and lives of consumers around the world to create uniquely relevant and differentiated tastes and scents for our customers’ brands

We are motivated every day to inspire delight and touch consumers’ emotions

Our culture of innovation drives us to enhance our competitive advantage sustainably, create new horizons for our business and offer leading-edge solutions to our customers


Our global operations and rapid speed to market make us a partner of choice, at our customers’ service wherever they may be, whenever they need us

Global team experts in category understanding, cultural insight and sensorial decoding


Insights across countries, lifestages and gender


Agile global consumer testing network

A team of passionate flavourists and perfumers


Close partnership with our customers


Unique product palette and ingredients

Pioneering research and development teams


Focus on the science of taste and smell


Broad product offering for diverse customer portfolio

Global spread of operations, with local presence allowing rapid speed to market


Supply chain excellence, addressing customers’ needs


Sustainable sourcing of raw materials